- Processing time would be 1 working day for items in stock. Pre-Ordered Items will be processed in 3-5 working days.
- The goods will be processed only once the payment has been made.
- We would suggest customers to mention their mobile number, as this would help them to keep a track of their orders.
- The orders are dispatched via DHL, UPS and DPD. The choice of the courier company depends upon the location on our customers.
- All the goods are dispatched from the UK therefore there would be no additional Customs or VAT charges for UK and European Customers.
- For Rest of the World (US, Canada and Austrlia) there may be customs and import charges applicable. In such a scenario, the custom charges would have to be borne by the customer.
- We also have the option of sea shipping for wholesale orders.
- The tracking number will be sent out in a seperate email along with the tracking links.
- At Golden Heritage, we value our customers and therefore offer all round support.